Skip to Main Content
It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

Community Faculty Resources: About Library Access

Application for Electronic Library Access

If you have received a faculty appointment from Campbell University School of Osteopathic Medicine and serve as a preceptor for our students, you may apply for library access.  This is a separate process from the appointment process and does not happen automatically--the faculty member must initiate the process.

Library Access FAQs

“What is an ‘external appointed faculty member’?”

“I have a faculty appointment—why can’t I access the electronic library?”

“How does an external appointed faculty member get access to the medical library?”

“How do I know if an external appointed faculty member already has a library account?”

“I think I sent in an application but can’t remember”

“I sent in my application a while ago.  Why don’t I have it yet?

“When will the external appointed faculty member get his or her library access information?”

“I have submitted my application, but I need research help or an article now.  What are my options?”

“How will the external appointed faculty member receive his or her account information?”

“Is access to UpToDate included?”

“What resources are available to external appointed faculty members?”

“If I am an appointed faculty member, why don’t I have access to everything?”

 “Can I share my login information with my assistants since they are helping me?”

“Is an orientation or training available for these resources?”

“I forgot or can’t find my login information.  What should I do?”

 

“What is an ‘external appointed faculty member’?”

External appointed faculty members, also known as preceptors or rotation supervisors, are faculty members who have received a faculty appointment from the Campbell University School of Osteopathic Medicine but who are hired and paid by their facility and are not direct employees of Campbell University. 

“I have a faculty appointment—why can’t I access the electronic library?”

All external appointed faculty members are eligible for access to community faculty electronic collection as soon as they receive their official faculty appointments, but they must initiate the process by applying for a library account.   External appointed faculty members are not required to have an account, but if they want one, they can apply for access by printing and submitting  the application found at https://guides.library.campbell.edu/communityfaculty/aboutlibraryaccess

“How does an external appointed faculty member get access to the medical library?”

Once a faculty member has received his or her official Campbell faculty appointment, he or she is may elect to apply for access to Campbell’s community faculty electronic collection if he or she chooses to do so.  Please note that currently library accounts are not automatically generated upon faculty appointment; the faculty member must apply separately for this access.  To apply for access, print and submit the application found at https://guides.library.campbell.edu/communityfaculty/aboutlibraryaccess

“How do I know if an external appointed faculty member already has a library account?”

If you have access to New Innovations, look up his or her name.  Click Custom Data and  go to line #5 (Colleague #).  If there is a number in that field, you already have an account and should not submit a new application.  Instead, copy down the Colleague number and  contact the university helpdesk at helpdesk@campbell.edu OR  call the help desk at 910-893-1208 for further assistance in recovering access to your account.

“I think I sent in an application but can’t remember”

If you have access to New Innovations, locate the person’s record under Custom Data look for the field Lib App Sub.   If an application has been submitted, this field will show the date.  If you do not have access to New Innovations, contact your site coordinator or the medical library at medicallibrary@campbell.edu or 910-893-7700.

“I sent in my application a while ago.  Why don’t I have it yet?

If you have access to New Innovations, search for your name (or the faculty member’s name, if you are a site coordinator).  Click Custom Data.  Look for the Lib App Sub field.  If an application has been submitted, you will see a date in this field.  It typically takes 7-10 business days for an application to be processed by the university.  This time may be extended depending upon university calendar events such as holidays and semester breaks.

 

“When will the external appointed faculty member get his or her library access information?”

The application may reach the medical school on a Thursday, but CUSOM cannot submit it until the following Monday.  It takes 7 – 10 business days from the day it is submitted for the account to be created.    This time may be extended depending upon university calendar events such as holidays and semester breaks.

“I have submitted my application, but I need research help or an article now.  What are my options?”

If you need help with research or obtaining articles, contact the medical library at medicallibrary@campbell.edu OR 910-893-7700 and the medical library will assist you.

“How will the external appointed faculty member receive his or her account information?”

The account information and instructions are sent to whatever email address the faculty member supplies in New Innovations.

“Is access to UpToDate included?”

UpToDate is not included in the suite of resources Campbell is able to offer its non-employee faculty. 

“What resources are available to external appointed faculty members?”

To view the resources currently available, visit  https://guides.lib.campbell.edu/communityfaculty/resources

“If I am an appointed faculty member, why don’t I have access to everything?”

While we would love to make everything available to all our users, individual product access is beyond the university’s control.  Each information product vendor has the right to stipulate what constitutes a user.  Many vendors require that users be enrolled students or full-time employees.  Some are more liberal in their user recognition.   The university must sign a user agreement defining the vendor’s recognized user groups.  For this reason, not all resources will be available to all users. 

 “Can I share my login information with my assistant since they are helping me?”

No.  Your library account is for your exclusive use.  Under no circumstances should you share your login with others.

“Is an orientation or training available for these resources?”

Yes.  Go to the Community Faculty Resource Guide (https://guides.lib.campbell.edu/communityfaculty) and click the Handouts and Tutorials tab.   Faculty can also contact the medical library at medicallibrary@campbell.edu or 910-893-7700 for further assistance or to schedule an orientation appointment with a librarian.

“I forgot or can’t find my login information.  What should I do?”

If you know your Campbell ID number, contact the university helpdesk at helpdesk@campbell.edu OR call 910-893-1208.   The help desk will identify you and help you recover your account.  If you do not know your Campbell ID number, ask your site coordinator to find your Colleague ID (aka Campbell ID) number in New Innovations and give it to you.  Important:  For security reasons, you must personally contact the help desk to recover your account—you cannot ask an assistant to do it for you.